FAQ

Have Questions?

Whether you’re exploring our services or already working with us, here are answers to the most common queries we receive. If you don’t see your question here, feel free to contact us. we’re happy to help.

What services do you offer?

We provide VoIP, cabling, network infrastructure, IT procurement, cybersecurity, cloud solutions, 24/7 support, and more. Visit our Services Page for a full breakdown.

Do you offer support outside business hours?

Yes — our technical team is available 24/7 to assist with urgent issues, system monitoring, and remote troubleshooting.

Where are you based, and do you serve clients outside Ekurhuleni?

We’re based in Ekurhuleni, Gauteng, and serve clients across South Africa with both remote and on-site support.

How do you price your services?

We offer transparent, competitive pricing tailored to your business size and needs. Quotes are itemized with no hidden fees.

How do you protect our data and systems?

We implement multi-layered cybersecurity including firewalls, endpoint protection, access controls, and regular audits to keep your business safe.

Can you support startups or small businesses?

Definitely. We offer scalable packages designed for startups, SMEs, and growing teams — with flexible pricing and tailored solutions.

Detailed view of blue ethernet cables connected to a network switch in a data center.

Request a Quote Today

Reach Us

Location:

South Africa, Gauteng, Midrand

Email:

info@graytechsolutions.co.za

Phone:

+27 71 481 6363

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